Shrewsbury and Telford Hospital
Shrewsbury and Telford Hospital NHS Trust have designated car parking facilities for patients and visitors. Our hospitals are very busy, so please allow plenty of time before your appointment to park.
Daily Charges at RSH and PRH
Payment is on exit at one of the one-site machines located in the exits of the hospital.
Patients and Visitors can pay by cash, debit and credit card. Please note that the machines do not give change but we do have change machines located near to the payment machines.
Payment can also be made on-line up to midnight on the day of the visit to the hospital site by logging on to SaTH Parking.
Pay Machines
You should pay at the end of your visit to hospital. The system is simple to use:
- Input three consecutive digits from your registration number. The machine will display an image of your vehicle and ask you to confirm it is yours.
- It will then calculate the payment required based upon the time you have been on site.
- The pay machines do not give change. They accept 10p, 20p, 50p, £1.00 and £2.00 coins.
You can also pay by debit or credit card or on-line before midnight on the day you attend the hospital site
Multiple Visits
If you are making multiple visits to the same hospital during a 24-hour period you have the option of selecting “daily rate” and you will pay no more than £8.00 for that day, rather than paying the “hourly rate” each time you attend. Please note that this period begins and ends at 12am, not 24 hours from when you arrive.
Staying over a long period?
If you have stayed for over 24 hours or have left a vehicle at one of our sites for a longer period of time (this may be the case if a patient is transferred from one site to another), then please speak to a member of staff. Our car parking team have a “whitelist” to ensure that vehicles where this is the case don’t get fined. Please note that the car has to be added to the list within 48 hours of arrival, so please speak to a member of staff about this as soon as possible.
If you are a holder of a blue registered disabled badge there are designated spaces at various locations around the hospital sites.
You are still required to pay for your period of parking on exit, but you may be eligible for full or partial reimbursement of your travel costs. Please visit our Help With Travel Costs page for more information.
Remember to display your blue badge wherever you park.
The car parks are managed on our behalf by CP Plus. Please talk to the CP Plus Attendants if you have difficulties with parking, who will be only too pleased to help.
The car parks are patrolled by attendants from 7.00 am to 7.00 pm Monday to Friday and 10.00 am to 4.00 pm Saturday and Sunday.
They will assist you if you experience difficulties with the pay machines, finding your way into the hospital, helping to find assistance if your car should breakdown whilst in the car park and finding an available parking space.
Other Charges
Concession tickets – 10 visit concession – £8.00
For patients on long term treatment plans or visitors of patients expected to be in hospital for more than 3 days, you can download a form to apply for concession tickets. These are also from the Ward/Department and parking booth. The forms must be signed by a member of the Ward/Department and then taken to the Parking Booths for processing. These tickets are valid for a maximum of 12 weeks. The 10-visit ticket costs £8 and gives a significant saving on the cost of each visit.
Patients receiving Renal dialysis twice a week or more at RSH – FREE
If you are driving yourself in for Haemodialysis two or three times per week then free parking is available. The departments delivering this treatment will guide you through the process for getting free parking.
Patients receiving Outpatient treatment for cancer – FREE
Patients receiving day case outpatient treatment in the O’Connor Oncology unit can claim free parking. To do this, give your registration details to the desk as you book in for your appointment.
Bereavement – FREE
People visiting the hospital for issues connected with bereavement [e.g. collection of certificates, visits to the mortuary] also qualify for free parking. Normally these visits take less then the 30 minute grace period but should the visit extend the free period the vehicle details will be taken by PALS and passed to the Car Park Department for entering onto the system.
New Cross Hospital
New Cross Hospital has six designated patient and visitor car parks within its site. All car parks can be accessed from the hospital main entrance on Wolverhampton Road
Charges
Set Down/Pick Up Maximum stay 15 Min: £0.00
Up to One Hour: £2.50
Up to Two Hours: £3.50
Up to Three Hours: £3.80
Up to Four Hours: £5.00
Up to Five Hours: £5.40
Up to Six Hours: £6.00
Up to Seven Hours: £6.50
Up to Eight Hours: £7.00
Up to Nine Hours: £7.50
Up to Ten Hours: £8.00
Up to Eleven Hours: £8.50
Up to Twelve Hours: £9.00
Up to 24 Hours: £9.50
Concessions
Oncology: £1.50
Renal: £0.00
Weekly Pass: £17.50
A weekly (7 consecutive days) parking ticket allows an unlimited number of entries to visitor barrier controlled car parks within the specified 7-day period.
The Trust provides free parking for Renal patients receiving dialysis and a reduced rate for Oncology patients receiving Chemotherapy and Radiotherapy treatment. For further details about these concessions please contact the department where the treatment is delivered.
Disabled Parking
There are designated disabled parking spaces both within the barrier controlled visitor car parks and in dedicated roadside areas around the hospital. Standard parking charges also apply to blue badge holders.
Click here to view the Hospital site map showing disabled parking locations (PDF 442Kb)
Pay before you leave (Pay on Foot) Car Parks
Barrier controlled visitor car parks operate using an Automatic Number Plate Recognition (ANPR) system. The number plate of a vehicle entering a barrier controlled car park is recorded. Before returning to the vehicle to leave the car park the number plate of the vehicle has to be entered on the touch screen in the Pay Station. Once the correct payment has been made the exit barrier will automatically lift as the vehicle approaches to leave the car park. Receipts for payment can be requested at the time of making payment.
These pay stations:
- Accept notes and coins
- Give change
- Charge only for the time parked
Pay and Display Parking Areas
There are dedicated disabled car parking areas around the hospital in close proximity to main entrances. These areas operate Pay and Display parking. At the Pay and Display Pay Station, enter the parking period required, pay the exact amount in coins and collect a ticket. Display the ticket clearly on your vehicle.
These pay stations:
- Only accept coins
- Require the exact amount because they do not give change
As the New Cross Hospital site is under increasing pressure for vehicle parking, the Trust therefore encourages patients and visitors to think differently about how they travel and consider more sustainable methods of transport; for example where possible, the use of public transport.
Travel by Bus
New Cross Hospital is within easy reach of Wolverhampton Town Centre. The nearest bus station is the Wolverhampton Bus Station adjacent to the Wolverhampton railway station in the city centre, approximately 2.0 miles away.
Shuttle Bus Service (free for patients / staff)
A shuttle bus service is available for patients and staff travelling between New Cross Hospital and Cannock Chase Hospital
The service is free to patients with a valid RWT appointment letter and staff with an ID badge.
The shuttle bus service with a 15-seater mini bus operates Monday to Friday (not including public holidays).
Please see a copy of the timetable below.
Inter Hospital Shuttle Service Timetable (PDF 221Kb)
Please note that there is only 1 shuttle bus stop on the New Cross Site, which is located outside the Heart & Lung entrance by the coffee shop.
If you have any queries regarding the shuttle bus service please contact the Transport office on 01902 695075
Public Services
Bus Service No. 28
- Wolverhampton – Willenhall via New Cross Hospital (Outpatients), Ashmore Park and New Invention
- Bus Service No. 57
Wolverhampton – Bilston via Stow Heath, New Cross Hospital (Outpatients), Long Knowle and Willenhall - Bus Service No. 59
Wolverhampton – Ashmore Park – Wolverhampton via New Cross Hospital (Wolverhampton Road Entrance), Wednesfield - Bus Service No. 69
Walsall – Wolverhampton via New Invention, New Cross Hospital (Wolverhampton Road Entrance) - Bus Service No. 89
Walsall – Wolverhampton via Bloxwich, New Cross Hospital (Wolverhampton Road Entrance) - Bus Service No. 25 & 25E
Wolverhampton to Bilston via Three Tuns. - Bus Service No. 25E
Comes into the New Cross Hospital site in the evenings only.
If you require more information and help with your travel arrangements, call into Wolverhampton Bus Station or your local bus shop, or telephone 0871 200 22 33 (Bus and Metro only). Lines open Monday to Saturday 7.30am to 8pm and Sunday 10am to 6pm.
Travel by Train or Metro
Wolverhampton has a regular main line train service with trains arriving from Birmingham approximately every 30 minutes. The nearest train station to the hospital is Wolverhampton Train Station which is approximately 2 miles away.
Please visit the National Rail website or contact them on 0845 7484 950 (open 24 hours) for more information on the trains from Birmingham and other stations.
Midland Metro is the light rail system for the West Midlands which operates between Birmingham and Wolverhampton via key locations including West Bromwich, Bilston and Wednesbury. 23 stops serve the route – and four have Park and Ride facilities.
It operates seven days a week with a ‘turn up and go’ every eight minutes during the day and every 15 minutes during the evenings and Sundays.
For more information about the Metro go to the Network West Midlands website.
Travel by Cycle
Cycle routes using cycle paths (PDF 7Mb)
On-site cycle shelters (PDF 134Kb)
Walk to the Hospital
Plan your route using walkit.com
Royal Stoke University Hospital
Exemption and Concessionary parking permits – Patients will need to contact a member of the CF Team with their vehicle registration number. APCOA will then enter the details on to the white list which will allow the user to exit Car Park H/I free of charge until their Exemption Permit expires. It is the patients’ responsibility to collect the permit from the multi storey car park office and display the permit clearly in their vehicle. Exemption vehicle details will be uploaded between the hours of 9:00 – 15:00, Mon-Fri.
There are currently over 3,000 car parking spaces for patients, relatives and staff at Royal Stoke University Hospital. Parking can be difficult at busy times, such as afternoon visiting times. Allow plenty of time to find a space and ask a parking attendant if you are having difficulties. Visitors who are able to avoid the afternoon and come instead in the evening will find it much easier to park.
You can pay by phone for parking on the Royal Stoke site. Further details are available on all car parking Paystations.
APCOA APP – Want to skip the queues?
Cashless parking is available on pay when you exit.
- Download the APCOA connect app on your mobile device
- Enter the location code – 1521 for Car Parks H & I, and code 1520 for all other car parks
- Select your vehicle, the app will display your entry time and auto calculate your tariff
- Pay and then exit the car park*Please note that there is a 20p administration fee when paying via the app
Lyme Building – Patients and visitors attending the Lyme Building should use car park G near the CEC and Car Park D (these are pay and display car parks). The Lyme Building entrance is just past the maternity entrance.
West Building – The West Building is located close to the A34/Newcastle Road. Use the North entrance of the A34 closest to Newcastle-under-Lyme town centre to access the site. We recommend you use car park’s B or C (these are pay and display car parks).
Tariffs
Up to 1 hour: £1.90
1-2 hours: £3.20
2-3 hours: £4.20
3-4 hours: £6.10
4-8 hours: £7.20
8-24 hours: £9.50
Blue Badge Permit Holders
Disabled parking is available outside all main buildings. There are a number of 20 minute drop off bays close to the main buildings.
Blue Badge holders are subject to parking charges. The concession for Blue Badge holders on Car Parks H and I (Barrier system car parks) is 30 minutes from point of payment to exiting the car park. Blue Badge holders on all other car parks are able to park for an additional 60 minutes if the extra time is required without penalty. If you have any questions about Blue Badge permits please call the APCOA office on 01782 671402.
Will I be charged if I have to pay to leave the car park if I am unable to find a parking space?
The barriers will reduce congestion and abuse of the car parks so it is expected that more spaces will be readily available. It is envisaged that visitors will not have to wait in excess of 30 minutes for a space to become available and therefore will not be charged. Anyone entering the car park is allowed thirty minutes to either find a space or exit before charges begin.
UHNM Bus service between Royal Stoke and County Hospital
University Hospitals of North Midlands operates a site shuttle service. Patients and visitors travel free and are able to reserve a seat on the service. Members of the public, visitors and staff who wish to use this service are required to pre-book their journey at least 24 hours in advance on the Link-Bus booking telephone line – 01782 813047 or by emailing abcsupreme@abcsupreme.co.uk. Staff, patients and visitors can make their bookings between Monday and Friday, 9am–5pm.
When pre-booking travel, please advise if you are disabled, have mobility issues, or have bulky items (wheel chair etc.) that may make it difficult to use the standard transport. The service provider will make separate arrangements if required
Two buses operate the service with each bus leaving Stoke and Stafford on the hour, every hour, between 6am and 10pm, Mon-Fri. One bus operates the service at the weekends every two hours between 8am and 6pm.
Weekday Timetable
| Leaving Royal Stoke | from 6am until 10pm, on the hour every hour |
| Leaving County Hospital | from 6am until 10pm, on the hour every hour |
Weekend Timetable
| Leaving Royal Stoke | 08:00 | 10:00 | 12:00 | 14:00 | 16:00 |
| Leaving County Hospital | 09:00 | 11:00 | 13:00 | 15:00 | 17:00 |
The bus stops are located at the Royal Stoke Main Entrance and the bus stop near the entrance to County Hospital. The buses also pick up and drop off in Stone:
Pick up point 1: Travelling towards Stafford, the pick-up and drop off point is on the southbound side of the A34. It is located by a bus shelter in the layby about 100 metres after you pass ALDI.
Pick up point 2: Travelling towards Stoke, the pick-up and drop off point is on the northbound side of the A34, in a bus layby situated about 100 metres before you reach ALDI.
Staff boarding the service will be required to confirm their name and present their Trust ID badge.
Buses to Royal Stoke University Hospital
Bus routes in the area change relatively frequently, so it is best to check the Traveline website for up to date information. The relevant area to search for is West Midlands. Traveline’s telephone number is 0871 200 22 33. There is also a Stoke-based bus information website which can be found at: http://www.stokebus.info/. Bus stops on the hospital site display route and timing information which is updated by the City Council. Paper copies of bus timetables are available at the City General main atrium reception desk.
Buses in bad weather – Click here for information on buses in bad weather. The page is operated by First Buses and is updated between 0600 and 1900 hours on any day that there is disruption due to bad weather. It will also work on mobile devices. First also have a Twitter feed: @FirstStaffs
Trains for Royal Stoke University Hospital
Stoke-on-Trent railway station is about 1.5 miles from the hospital. Taxis are available outside the station. For details of train services to Stoke-on-Trent click here to go to the National Rail enquiries site.
Buses to County Hospital
Bus timetables are available at the hospital or from www.arrivabus.co.uk or by telephoning 0870 608 2608. There is a Travel Hub located in Stafford Main Reception (Cashiers/Car Park corridor) where you can find travel information – Bus timetables , Cycle Scheme , Site map Etc. The Hub is accessible 24/7 apart from between the hours of 08:00-10:30 Monday to Friday. For any Information during this time please come to the switchboard office.
